Support center

Frequently asked questions

Have a different question and can’t find the answer you’re looking for? Reach out to our support team by sending us an email and we’ll get back to you as soon as we can.

About

What is AlamedaDev?

How can we help you?

Where we are located?

Getting Started

How do I get started?

How soon can AlamedaDev, start my project?

How do I request a new task or project?

How can I schedule a call with your team to learn more?

Communication

Do I communicate directly with the designer and developer?

Can we communicate via Slack or MS Teams?

How do I approve the work and provide feedback?

Could we get on daily meeting calls with our project manager?

Do you keep a record of everything discussed and approved in meetings to help us stay organized?

Pricing

How does your pricing work?

Here’s our point of difference:

Are there any extra costs?

Can I get a quote for just one project? Do you work on a project-only basis?

Do you also have a per-task or per-page pricing?

How much does it cost to develop one website, software project or mobile app?

What does your 100% satisfaction guarantee include?

Do you offer a money-back guarantee?

How do I pay for the contract?

Can I pay you in EUR/USD?

Can I pay via PayPal?

We have an idea for a mobile app, website or software project, but we need to verify it. What should we do in this case?

Scope of Work

How much does it cost to develop one website, software project, or mobile app?

Do you also develop web and mobile apps?

Do you develop custom websites?

What coding languages are your developers working with?

Can you develop websites based on one of our standard themes or design system?

Can you work with a headless CMS?

Do you provide front-end and back-end development?

Do you work on existing / legacy applications?

Do you offer code reviews?

How much time will it take to develop my app?

Who will own the software code developed for the project?

What happens after you finish my app?

Style of Work

How many hours does the designer or developer work for me per month?

Do you develop websites on your hosting plan or mine?

Do I get a dedicated designer or developer for all my projects?

How involved is the project manager?

Do you work in my time zone?

How do you ensure quality of the work

Cancel or pause contract

How can I cancel my contract?

How can I pause my contract?

Agencies

Can I use the service with my agency clients?

Do you communicate directly with my agency clients?

Do you offer a white-label service?

Partnerships

Do you have an affiliate program?

How much commission can I get as an affiliate?